Public Area Attendant

Herceg Novi, Montenegro
We’re on a mission to take the Montenegrin hospitality to another level by positioning Mamula Island as a top of mind place for holistic relaxation, indulgence and movement in the region and beyond. The Public Area Attendant plays an important role for our home-away-from home experience by having positive guest interactions each and every day. Some of the duties include:

  • Detailed cleaning of the assigned public areas i.e., restaurants, bars, outdoor areas, public area toilets, SPA venues, corridors, stairways etc. 
  • Restocking and replenishing quick cart trolley and ensuring that it is kept clean and presentable at all times.
  • Restocking of guest amenities, towels, linen, etc.
  • Detailed check of the furniture & fixtures and installations, reporting any kind of damage and following up until fixed.
  • Disposing of soiled linen and terry items in the appropriate containers.
  • Maintaining and storing equipment and cleaning chemicals in the appropriate storages, ensuring that all equipment is well handled and in good repair.

  • Comfortable working in a fast-paced environment.
  • Ability to communicate clearly with resort guests and colleagues.
  • Language skills: good command of English, fluency in the local language is a strong preference.
  • Previous experience in similar roles will be considered an asset.
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F&B Intern

Herceg Novi, Montenegro
Under the guidance of Restaurant / Bar Manager:

- Organizing and coordinating service in station
- Ordering , pick up and delivery of all food and beverage to work station and guests
- Keeping the work station in good order according to the hygienic standards at all times
- Serving the dishes at the table and explaining them to the guests
- Escalating guest feedback to superiors
  • High motivation to work in the service industry in a high-level fine dining restaurant setting, creating memorable experiences for guests.
  • Good knowledge of international food and beverages.
  • Comfort in speaking to well-travelled guests.
  • High proficiency in English, second language is an asset.
  • Appreciate diversity among guests and team members.
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Kitchen Intern

Herceg Novi, Montenegro
Under the guidance of Chef Erica Archambault who used to lead Michelin star restaurant in Paris for seven years you will learn how ti prepare high quality food with the best local ingredients.
Our dishes draw on rich flavors and curiosity with simplicity, seasonality and locality running throughout. You will:

  • Organize the assigned work area and efficiently put away orders.
  • Operate kitchen equipment like braising pan, baking ovens, stoves, grills, microwaves and fryers.
  • Maintain cleanliness, sanitation at the assigned work area.
  • Prepare and cook all food items by the recipe and to specification.
  • Prepare ingredients for cooking, including portioning, chopping, and storing food.
  • Prepare all menu items by strictly following recipes and yield guide.
  • Cook food according to recipes, quality standards, presentation standards and food preparation checklist.
  • Prepare, season, and cook a wide variety of meats, sea food, vegetables, soups, breakfast dishes and other food items.
You are:
- passionately warm
- respectfully individual
- inspirationally creative
- beautifully simple
- naturally elegant

You love:
- to learn
- the seaside and boating
- creating lifetime memories for yourself and others
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Front Office / Guest Experience Intern

Herceg Novi, Montenegro
Under the supervision of Front Office Manager, you will:

  • Maintain records of all bookings and ensure that all guest demands are met.
  • Make reservations, enter notes/alerts and guest’s preferences in PMS, and update them accordingly.
  • Respond to email room requests so that room inventories remain accurate.
  • Respect the guests' privacy and the information's confidentiality.
  • Report all guest comments or complaints to your Supervisor.
  • Properly use the telephone etiquettes as per the Mamula Island standards.
  • In order to be successful for this position you will have a very good knowledge of room types and rate structure as well as all Hotel facilities and products.
  • Excellent understanding of the industry
  • Excellent interpersonal and communication skills
  • Customer service oriented
  • Resilient under pressure
  • Ability to work within a team as well as individually
  • Ability to coordinate, prioritize and oversee multiple projects
  • Ability to be flexible, resourceful, service-oriented, and self-motivated
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