AT MAMULA, CULTURE, HOSPITALITY
AND NATURE UNITE TO BRIGHTEN LIFE’S BEST BITS

We’re on a mission to take the Montenegrin hospitality to another level by positioning Mamula Island as a top of mind place for holistic relaxation, indulgence and movement in the region and beyond. The Public Area Attendant plays an important role for our home-away-from home experience by having positive guest interactions each and every day. Some of the duties include:

• Detailed cleaning of the assigned public areas i.e., restaurants, bars, outdoor areas, public area toilets, SPA venues, corridors, stairways etc. 
• Restocking and replenishing quick cart trolley and ensuring that it is kept clean and presentable at all times.
• Restocking of guest amenities, towels, linen, etc.
• Detailed check of the furniture & fixtures and installations, reporting any kind of damage and following up until fixed.
• Disposing of soiled linen and terry items in the appropriate containers.
• Maintaining and storing equipment and cleaning chemicals in the appropriate storages, ensuring that all equipment is well handled and in good repair.

Under the guidance of Restaurant / Bar Manager:

- Organizing and coordinating service in station
- Ordering , pick up and delivery of all food and beverage to work station and guests
- Keeping the work station in good order according to the hygienic standards at all times
- Serving the dishes at the table and explaining them to the guests
- Escalating guest feedback to superiors

Under the guidance of Chef Erica Archambault who used to lead Michelin star restaurant in Paris for seven years you will learn how ti prepare high quality food with the best local ingredients.
Our dishes draw on rich flavors and curiosity with simplicity, seasonality and locality running throughout. You will:

• Organize the assigned work area and efficiently put away orders.
• Operate kitchen equipment like braising pan, baking ovens, stoves, grills, microwaves and fryers.
• Maintain cleanliness, sanitation at the assigned work area.
• Prepare and cook all food items by the recipe and to specification.
• Prepare ingredients for cooking, including portioning, chopping, and storing food.
• Prepare all menu items by strictly following recipes and yield guide.
• Cook food according to recipes, quality standards, presentation standards and food preparation checklist.
• Prepare, season, and cook a wide variety of meats, sea food, vegetables, soups, breakfast dishes and other food items.

Under the supervision of Front Office Manager, you will:

• Maintain records of all bookings and ensure that all guest demands are met.
• Make reservations, enter notes/alerts and guest’s preferences in PMS, and update them accordingly.
• Respond to email room requests so that room inventories remain accurate.
• Respect the guests' privacy and the information's confidentiality.
• Report all guest comments or complaints to your Supervisor.
• Properly use the telephone etiquettes as per the Mamula Island standards.
• In order to be successful for this position you will have a very good knowledge of room types and rate structure as well as all Hotel facilities and products.